Summary

In this article, we will walk you through the process of downloading and logging in to ServiceBox mobile App on your phone. 

Instructions for Installation

Direct Link for iOS: ‎ServiceBox Mobile on the App Store (apple.com) 

Direct Link for Android: ServiceBox – Apps on Google Play 

All users who have auto-updates for the current ServiceBox app turned on will automatically get the newest version of the app on your device.  We recommend auto

Logging in the First Time

You will need to have your company domain name, username and password to log into the app.

When you have downloaded the new version, you will have to login again to the application because we have changed some aspects of how the app authenticates (have moved from cookie based authentication to token based authentication).

You can use the “Reset Password” feature available on the ServiceBox website if you have forgotten your password.  If you need help resetting passwords please see this article here.

Navigating the App

Follow the steps below to configure your app to work to your liking.

Step 1: Enter Account

Step 2: Enter username and login

Step 3: Registration of device with ServiceBox on successful login

Step 4: Check Settings Screen after 30 seconds (preferably a min and confirm if screen looks like so)

Step 5: Use Side Menu to validate application version and also choose “Dark Mode” (optional)

Step 6: Use Filter Option

Step 7: Click on the Web to view the ServiceBox application

Contacting Support

If you have any questions about the new mobile app please contact our support team through the feedback button or send an email to [email protected].