Summary
In this document we will look at the basics that come with your ServiceBox Marketplace account, and what will happen when we start to engage with the program. The following will apply:
- What Does Your Marketplace Offer - When you jump into your SB Marketplace, it is going to look pretty bare and have a whole lot of different and strange terms. What do each of these mean? We will be tackling in a very brief synopsis these products you have access to.
- Getting Your Marketplace Started - Taking the first and crucial steps in getting your Marketplace configured and optimizing the potential of your Marketplace.
What is ServiceBox Marketplace?
ServiceBox understands not only the importance, but the need of a professional online presence. From first impressions- all the way to engaging customers after the sale is completed. ServiceBox Marketplace brings you the essentials that are necessary to follow through this process successfully, in order to build positive, engaged and loyal customers who will root for you every step of the way.
Ok, so what do I get?
With Marketplace, you already have access to to a handful of basic products. From our Customer Voice (review center) all the way to Social Media (taking control of your platform and presence to your customers. Here is a little more detailed description:
- Online Reputation - Reputation Management brings all of the factors that contribute to your business’s online reputation in one place, so you can take control. Turn great customer experiences into glowing reviews. Our customer review software gives you the power to gather customer experiences, boost your star power, and shine in front of consumers who are researching your business.
- Online Presence - Your website is the most important aspect of your online presence. Do you have a modern site that's both mobile and desktop enabled? Work alongside ServiceBox designers to build an eye-catching website, and update your email accounts so they're reflecting your company branding. We include products like Office 365 and gSuite to help modernize your company.
- Social Marketing - Wouldn't it be handy to post content for all of your networks - and interact with your existing client base across platforms - all within the same innovative social media tool? Our social marketing feature allows you to do exactly that, PLUS you can pre-schedule posts to appear hours, days or weeks down the road. This way it takes care of itself while you do other things, or enjoy a good vacation. \
- Get Found Online - When customers are searching online for a company in your industry, do you show up in the search results? How hard will they have to work to find you online? Search engine optimization is a must-have for businesses in 2020, to ensure your website is top of the list when people search keywords relating to your field. Maximum exposure means maximum results.
- Improve Online Listings - A big part of getting seen is knowing where people look. In today's decentralized world of e-commerce, there are an endless list of sites where people go to finds goods and services. You can use our Listing Builder to establish accurate listings in more places than you thought possible, massively increasing your visibility. Our Builder is packed with all the tools necessary to be your comprehensive listing solution.
Let's Get Started
Watch this quick step-by-step loom video to start populating your Marketplace!
Why do I need to do this?
With ServiceBox Marketplace, inputting your Facebook and Google My Business information is the crucial first step in populating our algorithms, to see where you and your company are ranked amongst your competitors online. We will be working with you to strengthen this essential presence, as having a professional presence throughout all aspects of the internet is incredibly important for any business in the 21st century.
Use the Marketplace Overview to help you get started, and if you have any questions or issues, contact either:
888-727-4983 ext.106
Or
888-727-4983 ext.105