Summary:

We have implemented a customizable feature under "My Preferences," allowing customers to enhance their work order filters. Now, users can choose between displaying the status filters as links or in the traditional dropdown format. By selecting the "Show Status Filter on List as Links" option, the work order filters will appear as links on the screen, providing quick access to specific statuses. Alternatively, users can uncheck the option to revert to the classic dropdown format.



To enable or disable the filter option in ServiceBox, follow these steps:

  1. Log in to your ServiceBox account.
  2. From the dropdown menu, choose "My Preferences."
  3. Find and select the "Show Status Filter on Lists as Links" option.
  4. Click on the "OK" button to save your choice. 




  • If you select "Show Status Filter on List as Links," the work order filters will appear as links.




  • If you prefer the traditional dropdown format, simply uncheck the "Show Status Filter on List as Links" option, and the work order status filters will revert to the dropdown format.




For further assistance or inquiries, reach out to our dedicated support team at [email protected].