Issue:

Some of our customer  reported an issue with syncing Vendor Orders (VO) in QuickBooks Online despite correct settings. 


Solution:

This issue is related to a setting within QuickBooks Online that needs to be activated.

To resolve this issue follow this process:

  • Log in to QuickBooks Online.
  • Navigate to Accounts and Settings.


  • Under Expenses, activate the Purchase Order feature
  • Save your changes




  • Once the Purchase Order feature is activated, re-run the sync.


If you continue to face challenges or encounter different errors, don't hesitate to reach out to ServiceBox support team at [email protected]