Does Cancelling a ServiceBox Invoice Also Cancel it in QuickBooks?

Does Cancelling a ServiceBox Invoice Also Cancel it in QuickBooks? - FAQ Print

Created by: Steve Suntres

Modified on: Mon, 15 Aug, 2022 at 2:19 PM

Question

When cancelling an Invoice within ServiceBox, some users have asked whether or not this also cancels the Invoice within QuickBooks.

Solution

At this time we don't sync a cancelled invoice from ServiceBox to QuickBooks, however if you void the Invoice in QuickBooks, when ServiceBox goes to check to see if it was paid in QuickBooks, and finds it is voided, it will void it on the ServiceBox side.

Steve is the author of this solution article.

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