Summary
In this article, we'll be discussing the appropriate course of action when encountering common login issues, like incorrect passwords, unusable email addresses or "unauthorized access" alerts.
Login Challenges
Users may encounter the following issues when signing in to the ServiceBox Support Portal:
- Locked out of the support portal due to an "incorrect password."
- Receiving an "Email has already been taken" notification when attempting your initial sign up.
- Receiving an "Unauthorized access" alert when attempting to reset a password.
Addressing Login Challenges
If you're unable to log in due to password issues or encounter any of the above-mentioned scenarios, send a description and screen shot of your problem to our support team at support@jobboxsoft.com. The Support team will examine the issue, and send instructions or a new activation link to your email. This link will enable you to reset your password and regain access to your support portal.