User Guides

First Steps of ServiceBox Setup - User Guide
First off, we are happy to have you onboard with us here at ServiceBox, thank you for deciding to join our family! Sign up for a plan at https://secure...
Fri, 26 Aug, 2022 at 9:43 AM
Customizing Your Home Page - User Guide
If you would like to change the default view of your site that you see upon logging in, you may.  The "Activity Feed" you see below in the screens...
Thu, 27 Jul, 2023 at 11:43 AM
Step by Step process to use the Help button to find out online informaiton.
First screen right below of your site. 1. 2. Clicking on Help button produces below screenshot. 3. Type in your needed information/ar...
Thu, 17 Nov, 2022 at 9:12 AM
Resolving Login Issues on the Support Portal: A Quick Guide
Summary In this article, we'll be discussing the appropriate course of action when encountering common login issues, like incorrect passwords, unusable...
Sat, 19 Oct, 2024 at 1:27 PM
Understanding the New "Remember Me" Feature
Introduction In response to recent updates and queries from our users regarding the "Remember Me" checkbox feature, we have prepared this helpdes...
Tue, 13 Feb, 2024 at 4:57 AM
Resolving ServiceBox Login Issues on Safari: A Step-by-Step Guide
Summary Some of our customers using the Safari browser have faced login issues. This issue may be attributed to recent enhancements on the login page, caus...
Thu, 22 Feb, 2024 at 10:29 AM
Your Personal ServiceBox "My Preferences" Settings
In ServiceBox, each User/employee may set their view of ServiceBox to their need/liking. This is mostly done for the "default screen" seen upo...
Mon, 12 Aug, 2024 at 12:51 PM