Support Documents

Issue: Inconsistent display of markup percentage on invoices. Cause: The behavior is influenced by specific settings. Solution; Understanding Quo...

Issue: Tax Calculation Discrepancies: Some clients have reported slight variations in tax calculations when comparing manual calculations based on the invo...

Issue: "The invoice doesn't give a detailed breakdown of prices like the quote does." Some customers have noticed that the invoice does not p...

Issue:  Some clients have come across a situation where the invoice amount does not reflect the original quoted price. Cause:  This discrepancy may ar...

Issue: Several of our customers have reported that their clients face payment inconsistencies when using the credit card link. It often takes multiple att...

Issue: Some users have noticed a discrepancy in the total amounts displayed between ServiceBox and QuickBooks Desktop, leading to questions about why the f...

Summary: Some of our customers are asking what is the reason for invoices not retrieving inventory items from the quote? In the business operations, it...

Question:  Does ServiceBox allow for performing work for one customer but billing another entity? Answer: Yes, ServiceBox allows for performing work f...