User Guides
Summary: We have implemented a customizable feature under "My Preferences," allowing customers to enhance their work order filters. Now, users ca...
Mon, 31 Jul, 2023 at 6:30 PM
Summary: In this article we're introducing some new changes coming to ServiceBox's work order list screen. The primary enhancement centers around t...
Fri, 2 Feb, 2024 at 12:35 AM
Summary: ServiceBox received feedback that the old left-hand menu was not user-friendly. Customers had trouble finding what they needed quickly. To improve...
Mon, 31 Jul, 2023 at 6:51 PM
Summary Inventory are the items that you have in stock, and that you keep track of the amount you carry. To bill a customer for inventory items, you wi...
Fri, 28 Jul, 2023 at 10:56 AM
Summary: ServiceBox's SMS messaging add-on for Enroute and Day Before Notifications is a valuable tool for improving communication with your clients. I...
Tue, 5 Sep, 2023 at 12:52 PM
Summary: In this article, we'll delve into the recent enhancements made to our work order check-in/check-out feature. These enhancements aim to improve...
Thu, 25 Apr, 2024 at 12:21 PM
Summary This article provides insight into the nuanced features of admin-only and internal-only attachments, offering a comprehensive understanding of how ...
Fri, 23 Feb, 2024 at 2:09 PM
Overview: This article aims to clarify how notes are displayed within the 'History Notes' tab of Work Orders in ServiceBox. Users may find that not...
Thu, 29 Feb, 2024 at 10:22 AM
Summary This article addresses the challenge faced by some users who utilize the Service Queue as a Work Order status without scheduling these jobs. When t...
Thu, 29 Feb, 2024 at 11:57 AM
Summary In this article, we address a common issue encountered by ServiceBox users where new work orders are automatically set to a a status by default. Th...
Mon, 11 Mar, 2024 at 12:55 PM