FAQ

How to avoid tax being applied for non taxable items on invoice when synced to QuickBooks Online US?
Summary: Are you encountering unexpected tax additions to your invoices in QuickBooks Online despite setting them as non-tax items in Service Box? This issu...
Thu, 4 Apr, 2024 at 12:10 PM
Error syncing invoice: The item named 'xyz' is setup in QuickBooks as a category and cannot be used in a line item. Continue
Troubleshooting: Error Syncing Invoice Due to QuickBooks Item Conflict Issue: When attempting to sync an invoice from ServiceBox to QuickBooks Onlin...
Fri, 10 May, 2024 at 1:46 PM
Errors syncing invoice: Error: There is no income account associated with the item "There is no income account associated with the item "Hold Down Assembly". Is it marked for sale, and has an income account associated with it?".
This error occurs because the specific line item mentioned in the error does not have an income account associated with it within QuickBooks Online. Let&...
Mon, 27 May, 2024 at 5:32 PM
Troubleshooting the QuickBooks Online Error: Invalid Account Type for Inventory Product
 Introduction: Error syncing invoice: Error adding item JL-8291349: Bad Request. Details: Invalid account type: For an inventory product, the inventory ass...
Mon, 15 Jul, 2024 at 6:50 PM
How to Resolve the "Job Site for Invoice Not Found" Conflict Error in ServiceBox During QuickBooks Online Sync?
If you're running the QuickBooks Online sync in ServiceBox and encounter a conflict error message stating, "Job site for invoice not found. May hav...
Thu, 22 Aug, 2024 at 2:35 PM