FAQ
Error Message Error adding customer to accounting: Field X has the following error: Y Cause This can happen if, on a customer in ServiceBox has an invali...
Wed, 14 Jun, 2023 at 11:27 AM
Message Invoice with same number X exists in QuickBooks Online, link these? Cause This is not a error. The connector has detected that an invoice exists ...
Wed, 14 Jun, 2023 at 2:33 PM
Error Message Exception processing vendor: BadRequest. Details: Business Validation Error: This name is being used by another customer. Please use a differ...
Thu, 15 Jun, 2023 at 3:39 PM
Issue: Some customers reported an error "Error adding item labor - Tech2; BadRequest. Details: The name already exists" during the sync process o...
Mon, 24 Jul, 2023 at 1:12 PM
Understanding the Error Message: The error message that customers often encounter reads: "Error importing time for 'username' 2023-07-17...
Wed, 9 Aug, 2023 at 2:35 PM
Error: Jobsite "abc" for invoice "2201694-1" is linked to an unexpected customer.Invoice will not be transferred. How to Resolve the er...
Fri, 20 Oct, 2023 at 11:51 AM
Understanding the Error: When a user runs a sync on ServiceBox and encounters an error message stating, "Error syncing invoice field tracking nu...
Fri, 24 Nov, 2023 at 10:41 AM
The Error Message: "Error syncing invoice: Business validation error - Enter a transaction amount that is zero or greater." -ServiceBox...
Wed, 10 Jan, 2024 at 6:52 PM
Understanding the Error: The error message, "Duplicate Document Number Error : You must specify a different number. This number has already been...
Thu, 11 Jan, 2024 at 6:15 PM
Summary Integrating time sheet data with accounting software, such as QuickBooks Online, can significantly simplify these tasks. In this article, we will w...
Thu, 1 Feb, 2024 at 12:12 PM